À la carte Service & Pricing
Prices listed below are starting prices and may vary
CONSULTATIONS: A $25 non-refundable consultation fee is required at the time of appointment. If a service appointment is not necessary, this fee is used for the time spent at your consultation.
CANCELLATION POLICY: Your appointments are very important to us, and we understand that sometimes life happens! As a courtesy to our Kontempo. guests and stylists, a 48 hour cancellation call/text and/or email is required to avoid a $40 charge to your account. All future appointment requests will be held until the cancellation fee is paid in salon or over the phone. All financial information will be confidential and processed by a managing associate.
RETURN POLICY: Exchanges or salon account credits may be redeemed with product, as we do not provide cash or credit refunds. Kontempo. proudly stands behind our products and tools. We guarantee them in accordance with the warranty provided by the manufacturer and will exchange product within 30 days of purchase for product that are 75% unused and in their original container. All product, tools, and service exchanges and/or refunds are at the discretion of the managing associate.
REDO POLICY: We take pride in our work and we are committed to complete client satisfaction. In the event that you are not satisfied with your service, please contact the salon within 72 hours of the original appointment to schedule a complimentary redo. The redo appointment must be scheduled with the same stylist, pending their availability. If the allotted time has passed, a new service charge will be applied. Our redo policy does not cover a style or color change from the original service and we do not offer refunds.
NEW CLIENT CHEMICAL SERVICES: Kontempo. welcomes new clients looking for quality hair services. All chemical services for NEW CLIENTS requires a $75 deposit for the first appointment. Deposits will be applied to the services charged on the day of the appointment. In the event that you are not able to make the original appointment, you will have 48 hours to reschedule with your stylist, pending their availability. If your appointment is not rescheduled in the given time, your deposit is non-refundable, and will not be applied to future appointments. All financial information will be confidential and processed by a managing associate.
LOSS OR DAMAGES: While a guest at Kontempo., our clients assume and bear the entire risk of loss, theft, damage or destruction of personal property, including, but not limited to jewelry, clothing, purses or shoes. In the event this happens, Kontempo. Is not liable and cannot be held accountable, clients assume risk and responsibility. Basically, color flies and earrings fall down the sink. Don’t let this happen to you!